Privacy Policy

Last updated: February 10, 2025

This Privacy Policy describes how Valley Web Service ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website and services. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

Personal Information

We collect personally identifiable information that you voluntarily provide when you contact us or use our services. This may include:

• Full name
• Email address
• Phone number

Usage Data

We automatically collect certain information about your interaction with our website. This may include:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device type and operating system

This data is collected through Google Analytics to help us improve user experience and website performance.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you regarding inquiries, services, or support
• To monitor and analyze website usage and trends
• To enhance security and prevent fraudulent activities
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties. However, we may disclose your information in the following circumstances:

• With Service Providers: We may share data with trusted third-party vendors who help us operate our website, such as hosting providers and analytics services.
• For Legal Reasons: We may disclose information when required by law, to protect our rights, or to comply with legal processes.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data encryption during transmission using SSL (Secure Sockets Layer)
• Regular security audits and vulnerability assessments
• Restricted access to personal data for authorized personnel only
• Secure storage and encrypted backups of sensitive information

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. You may request data deletion at any time (see "Your Rights" below).

6. Your Rights and Choices

Updating Your Information

You may request to update or correct your personal information by contacting us.

Opting Out of Tracking

You can opt out of Google Analytics tracking by adjusting your browser settings or using Google's opt-out tool.

Requesting Data Deletion

You have the right to request deletion of your personal data. If you would like your information removed from our system, please contact us at the details provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect
• The right to request deletion of your personal data
• The right to opt out of data sharing (though we do not sell data)

To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: contact@valleywebservice.com
• By visiting this page on our website: https://valleywebservice.com/contact/

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